Sometimes, you read the news and you think this world sucks and is going down the drain. Then there are times when a sliver of light shines through and makes you go, "Yes!" Today, I saw a sliver of light in this article:
http://www.cnn.com/2011/TRAVEL/04/20/passenger.rights/?hpt=Sbin
Air travel has become, in many ways, a punishing experience with little or no sympathy offered from the airlines or their staff. I understand that grumpy, grouchy people are difficult to deal with, but people are grumpy and grouchy because the airlines are trying to treat them like farm animals on a factory farm. Where's the human kindness, the empathy and compassion? How can airlines pretend to be non-evil if they think it's okay to leave passengers on a tarmac for over 2 hours without food, water, working bathrooms or medical attention? The fact that an official regulation is needed to force airlines to treat us with basic human decency is pretty outrageous.
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